2020/2021 are going to be challenging years. You will be expected to do far more with less budget. The economy is going to shrink by 13%....
Yesterday, Thomas Barns of Capacitas presented at the Annual Assurance Leadership Summit in London.
Information Technology is integral to most modern businesses, from small one-person businesses using an accounts package and a website, through to complex integrated ecommerce and ERP systems for large enterprises....
ITIL, now in version three, also advises us that all processes should be subject to a Continual Service Improvement Programme (CSIP). That is all very well but what should the target be? Should it be ‘best...
