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Prepare for peak

23rd March 2016 by 
Danny Quilton

To be ready for peak periods, it's important to define service achievement targets. It's just as important to set targets for demand.

21st March 2016 by 
Danny Quilton

We recently discussed why it's so essential to prepare early for peak sales periods. But to ensure you can maintain great service during traffic peaks, there is a lot to consider. Another key tactic is to set (and...

10th March 2016 by 
Team Capacitas

 The online market is highly competitive and switching costs are low

The online market place is highly competitive. Within the travel, retail, gambling and financial services sectors companies offer same or similar...

23rd February 2016 by 
Frank Warren

Addressing Poor Availability

Poor application availability continues to blight IT organisations. Degraded user experience results in loss of business and revenue and has significant financial and reputational...

15th February 2016 by 
Danny Quilton

We are often asked: “How can online stores best deal with peak sales periods?" Perhaps the most important part of coping with peak is good preparation, in good time.

05th February 2016 by 
Team Capacitas

On Thursday 4th February 2016, West Ham United Football Club's official ticketing system, http://www.whufcboxoffice.com, was displaying the following queuing page to visitors:

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