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Prepare for peak

22nd July 2020 by 
Dr. Manzoor Mohammed

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Black Friday 2020 will be critical for retail survival

Businesses have lost revenue in 2020 due to the...

21st May 2020 by 
Dr. Manzoor Mohammed
 

Estimated read time: 3 Minutes

 

Virtual queues mean lost revenue and customers hate them

In the last article, we showed social media is full of furious customers complaining while waiting in virtual queues....

15th May 2020 by 
Dr. Manzoor Mohammed

Would you stare at a screen for hours waiting for your turn?

Customers hate website virtual queues. There's evidence on social media that users are frustrated with virtual queues. Academic research shows big queues...

07th November 2019 by 
Dr. Manzoor Mohammed

It feels a bit like last-minute Christmas shopping — that frantic scramble to find a less than impressive gift. Only in this case, it's not too late to delight the business with an impressive performance over the...

24th November 2017 by 
Danny Quilton

We plan and execute load testing to help our clients prepare for Black Friday and other peak trading periods. A common mistake we have observed is where the incorrect test volumes are used, thus reducing the value...

30th September 2017 by 
Team Capacitas

 This blog explores how to load test to very large user volumes through: 

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