We recently discussed why it's so essential to prepare early for peak sales periods. But to ensure you can maintain great service during traffic peaks, there is a lot to consider. Another key tactic is to set (and...
A few weeks ago we discussed how using minimum utilisation could help characterise operational issues. A server had failed and some ‘after the fact’ analysis had shown that its CPU utilisation had increased on a...
Last week I noticed this headline on BBC News: 'Smarter' South East airport capacity needed. Having a natural interest in capacity, and also airports, the title sounded intriguing – what does the BBC actually mean...
Operational Capacity Management (OCM) is a discipline that deals with the day-to-day management of IT systems. Typically focussed on infrastructure rather than business processes there are many metrics and...
The over-commitment of infrastructure capacity resources is a wasteful and costly problem that remains prevalent in today’s world. Whilst over-allocation provides confidence that unforeseen demands can be...
Looking at indicators at 3 levels (Business, Service and Component) we will be concentrating on a current client that we provide performance engineering and capacity planning services for and how we go about...
