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Insights

05th June 2020 by 
Dr. Manzoor Mohammed

Estimated read time: 2 Minutes

Did you move to the cloud and found costs were higher than planned? Then a cloud cost-cutting programme was kicked off, did the costs come down? Was a FinOps team established to keep...

21st May 2020 by 
Dr. Manzoor Mohammed
 

Estimated read time: 3 Minutes

 

Virtual queues mean lost revenue and customers hate them

In the last article, we showed social media is full of furious customers complaining while waiting in virtual queues....

15th May 2020 by 
Dr. Manzoor Mohammed

Would you stare at a screen for hours waiting for your turn?

Customers hate website virtual queues. There's evidence on social media that users are frustrated with virtual queues. Academic research shows big queues...

13th May 2020 by 
Dr. Manzoor Mohammed

After the crisis, you'll be expected to do more with less IT budget

2020/2021 are going to be challenging years. You will be expected to do far more with less budget. The economy is going to shrink by 13%....

04th December 2019 by 
Dr. Manzoor Mohammed

Black Friday 2019 was really successful for UK retailers. This is excellent news for retail, given all the challenges facing the sector. 

28th November 2019 by 
Dr. Manzoor Mohammed

There’s no doubt that cloud is essential for any organisation wanting to stay competitive and encourage innovation to flourish. And if managed effectively, it can offer significant cost-saving and efficiency...

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